Where to start
What do you want to solve first?
Recommendation for Sales
Change my choiceKeep knowledge when someone leaves
When a rep leaves, Ragnight helps capture what they know about their accounts
The departure interviewer, which you turn on and set up, prepares the exit interview from what the rep created, connected and looked up in Ragnight. Their answers and the handover recording you upload become notes, reviewed in the knowledge base set up for this before the successor gets access.
Example
Who makes the decisions at this client, and why was that discount granted?
The answer cites the approved note that covers the decision-maker and the discount, so you can check it. Without an approved note on the topic, Ragnight says it found nothing.
Illustrative example. Your answers will come from your own documents.
What you can do
- Prepare the exit interview from what the rep created and looked up
- Record why a discount or exception was granted to an account
- Upload the handover recording to turn it into notes
- Have the departing rep review the notes, outside Ragnight
Connect first
The product in action
From a question to an agent, in four steps
What you will see in the app, from the first question to creating an agent.
All recommendations
Every combination has its own page, which you can keep or share with your team.
Support & Customer Success
Sales
HR
Legal
Marketing
Finance
Leadership
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