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Recommendation for Support & Customer Success

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Automate a repetitive task

Questions that keep coming up in chat can become FAQ entries

Ragnight offers ready-made agents: one turns recurring chat questions into FAQ entries, another proposes a template to fill in or completes an existing document. With review before publication, each FAQ entry waits for your decision in the validation queue (Review Center).

Example

Spot the questions that keep coming up in chat and propose a FAQ entry for each one

An agent you can adjust: it spots recurring chat questions and prepares a FAQ entry for each one.

Illustrative example. Your answers will come from your own documents.

What you can do

  • Turn recurring chat questions into FAQ entries
  • Ask for an article template on an unanswered topic
  • Choose review before publication to check each entry
  • Complete an existing document from the gaps found

Connect first

The product in action

From a question to an agent, in four steps

What you will see in the app, from the first question to creating an agent.

Animated reconstruction of the Ragnight interface. Data, dates and file names are fictional.

All recommendations

Every combination has its own page, which you can keep or share with your team.

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