Where to start
What do you want to solve first?
Recommendation for Operations & RevOps
Change my choiceKeep knowledge when someone leaves
Before a RevOps lead leaves, Ragnight helps you get their routing rules written down
The tribal knowledge miner (to be turned on) can pick out decisions that were never documented in your conversations and synced channels. The departure interviewer (also to be turned on) prepares a guide from the person's activity. The documents they produce wait for your approval.
Example
Where is the territory exception our former RevOps lead used to handle documented?
The document that records this exception, cited with its source, if it was captured and approved. If not, the assistant is designed to tell you so.
Illustrative example. Your answers will come from your own documents.
What you can do
- Pick out routing decisions that were never documented
- Prepare the interview guide for the departing lead
- Drop in interview notes or a recording to turn them into documents
- Arrange the review by the person leaving, outside Ragnight
Connect first
The product in action
From a question to an agent, in four steps
What you will see in the app, from the first question to creating an agent.
All recommendations
Every combination has its own page, which you can keep or share with your team.
Support & Customer Success
Sales
HR
Legal
Marketing
Finance
Leadership
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