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Recommendation for Operations & RevOps

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Keep knowledge when someone leaves

Before a RevOps lead leaves, Ragnight helps you get their routing rules written down

The tribal knowledge miner (to be turned on) can pick out decisions that were never documented in your conversations and synced channels. The departure interviewer (also to be turned on) prepares a guide from the person's activity. The documents they produce wait for your approval.

Example

Where is the territory exception our former RevOps lead used to handle documented?

The document that records this exception, cited with its source, if it was captured and approved. If not, the assistant is designed to tell you so.

Illustrative example. Your answers will come from your own documents.

What you can do

  • Pick out routing decisions that were never documented
  • Prepare the interview guide for the departing lead
  • Drop in interview notes or a recording to turn them into documents
  • Arrange the review by the person leaving, outside Ragnight

Connect first

The product in action

From a question to an agent, in four steps

What you will see in the app, from the first question to creating an agent.

Animated reconstruction of the Ragnight interface. Data, dates and file names are fictional.

All recommendations

Every combination has its own page, which you can keep or share with your team.

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