Where to start
What do you want to solve first?
Recommendation for Support & Customer Success
Change my choiceStop losing what's said in meetings
The meeting notes from a customer call can list decisions, actions and open questions
The macOS desktop companion spots customer calls in your connected calendar, but not video calls in a browser tab. You start the recording with one click, no bot, after telling the people on the call. The meeting notes list decisions, actions and open questions, and the transcript stays available.
Example
What did I promise the customer about the fix on the last call?
If the commitment appears in the meeting notes, Ragnight finds it and cites those notes. Check the exact wording in the transcript.
Illustrative example. Your answers will come from your own documents.
What you can do
- List the call's actions with an owner and, when stated, a due date
- Answer open questions from your knowledge bases
- Reread the meeting notes from earlier calls with this customer
- Check what was promised to the customer about a fix
Connect first
The product in action
From a question to an agent, in four steps
What you will see in the app, from the first question to creating an agent.
All recommendations
Every combination has its own page, which you can keep or share with your team.
Support & Customer Success
Sales
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