Where to start
What do you want to solve first?
Recommendation for Support & Customer Success
Change my choiceFind an answer without digging
A customer is waiting: one question can find the answer in your release notes
Connect your help center, your release notes and, if you turn it on, your ticket history, then ask one question to search them all. Answers cite the passage they came from, and search is designed to respect each person's access to your knowledge bases.
Example
Does the automatic refund apply to annual subscriptions?
The Refunds page and the annual plan terms, with the exact passage cited, ready to reuse in your reply to the customer.
Illustrative example. Your answers will come from your own documents.
What you can do
- Answer a ticket with the authoritative help page
- Find how a similar case was solved in past tickets
- Check your release notes for when a behavior changed
- Search your release notes for the version of a fix
Connect first
The product in action
From a question to an agent, in four steps
What you will see in the app, from the first question to creating an agent.
All recommendations
Every combination has its own page, which you can keep or share with your team.
Support & Customer Success
Sales
HR
Legal
Marketing
Finance
Leadership
Ready to see this on your own documents?
We connect your sources with you and start from your goal, not from a generic demo.
