Where to start
What do you want to solve first?
Recommendation for Support & Customer Success
Change my choiceFix documents that contradict each other
Two help articles disagree? Ragnight can flag the serious cases for you
Once turned on, the contradiction detection agent scans your knowledge bases, help articles and FAQs included. The most serious contradictions, based on an adjustable threshold, reach the validation queue (Review Center) with their severity, and your team makes the call.
Example
Do our help pages say the same thing about the trial period?
The assistant compares the passages it finds about the trial period and cites them.
Illustrative example. Your answers will come from your own documents.
What you can do
- Receive the most serious contradictions in the Review Center
- Settle a contradiction, fix the source, keep a record of the decision
- Ask the assistant to compare what two help pages say
- Spot unchanged articles with the freshness agent, once turned on
Connect first
The product in action
From a question to an agent, in four steps
What you will see in the app, from the first question to creating an agent.
All recommendations
Every combination has its own page, which you can keep or share with your team.
Support & Customer Success
Sales
HR
Legal
Marketing
Finance
Leadership
Ready to see this on your own documents?
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