For support & customer-success teams
The AI that answers customers with your company's memory
Your agents — and your chatbots — find the right answer in your documentation, FAQs and history, and cite it. No more ten-minute searches.
A customer is waiting, the agent digs through five tools, and ends up improvising. Ragnight gives support your company's memory: every answer is sourced, current and consistent — whoever the agent is.
The problem, today
How it works
Connect your support sources
Product docs, knowledge base, FAQs, past tickets — in a few clicks, no developer.
Plug in your assistant
ChatGPT, Claude, your chatbot or your helpdesk query the same memory via API or MCP.
Cited, up-to-date answers
Every answer links to its source document. Sync keeps everything current automatically.
What it changes
Faster resolution
Agents get the right answer in seconds, without switching tools.
Consistent, cited answers
One source of truth, verifiable by anyone on the team.
Faster agent onboarding
New hires ramp up faster: the company's memory answers for them.
EU-hosted, GDPR
Your conversations and customer data stay in Europe, isolated and encrypted.
Frequently asked questions
Can we use it inside our current support tool?
Yes. Ragnight exposes an API and an MCP connector: your helpdesk, chatbot or ChatGPT/Claude query the base without changing tools.
How do you avoid made-up answers?
Answers are grounded in your documents and cited; the assistant says "I can't find it" rather than inventing.
Other use cases
Further reading: connecting AI to your internal documents.
Give your AI the memory of your company
Connect your sources, run your first search — no credit card, in under 5 minutes.
