The agent platform
A team of AI agents on your company's knowledge
Not one more chatbot. 19 autonomous agents that produce, curate, monitor and act on your knowledge, across every channel, and that improve it on their own. You stay in control: nothing applies without your approval.
Four families, one knowledge
Each agent does one precise job on your knowledge: install the ones that matter to you, in a few clicks.
Produce
They turn your conversations into documented knowledge.
FAQ from chat · meeting minutes · onboarding packs
Curate
They keep your base accurate, fresh and contradiction-free.
contradiction scout · freshness curator · gap filler
Monitor
They watch your sources and your numbers, and alert you.
self-healing source sentinel · Odoo watch · write-time guard
Act
They answer and find you at the right moment, on every channel.
web support chat · pre-meeting brief · Slack responder
The agent catalogue
Ready-to-use agents, by family. Install them in a few clicks, or compose your own with the no-code builder.
Produce
Competitive intelligence
Generates intelligence reports (market trends, competitor analysis, industry news) on a schedule, enriched with context from your bases.
FAQ from chat
Detects recurring questions in your conversations and drafts FAQ entries from your knowledge bases, with their sources. An answer that is unsure, missing, or drawn from another base than the FAQ's own goes to review before publishing.
Product digest
Files each week, for the product team, the questions your customers asked the support (chat, Slack, phone): the subjects asked most, what was left unanswered, the answers judged poor. Each question is as it was asked.
Canned replies
Spots the requests that keep coming back in your support tickets and drafts the reply to reuse for each, drawn from what your team already answered and from your knowledge bases, with its sources. A request with no known reply is noted in the journal, never turned into an empty entry.
Meetings → knowledge
Turns your meeting recordings (already transcribed at import) into structured minutes (summary, decisions, actions) reviewed before publishing.
Onboarding pack
Composes a welcome guide from your shared bases, sources cited: company, products, tools, contacts, first week. For a role on demand, or on its own for each person who arrives, from what they can read.
Guides by profile
Writes, for each user profile at your customers (administrator, user), a getting-started guide drawn from your documentation, sources cited. It reads the bases you name, otherwise those your support chat already exposes. Each guide waits for your review before it goes out.
RFP Autopilot
Answers an RFP or security questionnaire item-by-item from your knowledge bases, with citations and a confidence score. Uncertain answers are flagged. The completed questionnaire lands in the Review Center before it's sent to a prospect.
Customer quotes
Mines positive customer quotes from your recorded meetings and your call transcripts (Gong, Teams) and builds a ready-to-use testimonials library: each verbatim attributed and sourced, held for your approval.
Voice of the customer
Listens each month to the customer meetings filed in the bases you give it and files by theme what your customers said: what they value, what holds them back, what they ask for. Each sentence is the customer's own, checked against the transcript, with the meeting it comes from.
SEO article evaluation
Audits any blog post URL against a 21-point helpful-content checklist and files a clear, consistent scorecard with what to improve.
Persona event messaging
Builds a persona-specific event messaging brief (elevator pitch, value props, customer proof and partner context) grounded in your own positioning and case studies.
Event description
Turns an internal event brief into a polished, on-brand public event description (drafts three angles, keeps the strongest) while preserving the logistics.
Brand voice
Reads what your company has written (website, articles, newsletters) and distils a voice guide: the voice, its traits, its vocabulary, each backed by a quote from your documents. Once approved, it steers the content that gets written.
Content writing
Writes a LinkedIn post, an article, a newsletter or a page from a brief, from what your bases know and in the voice of your approved guide. Each piece is a draft to review, with what remains to be checked: nothing is published.
Account brief
Given a company name, pulls its CRM profile (HubSpot/Salesforce) and fresh web news into a short brief: situation, recent signals, stakes and talking points. Great fired from chat with "@".
Graph agent
Compose an agent as a graph of nodes (sources, reasoning, delegation, publishing) wired your way. No code, under your approval.
Competitor battlecard
From a competitor's name, writes a sheet for your sales team: how they position themselves, where you are stronger or weaker, the questions that put them in difficulty, the frequent objections and their answers, the traps to avoid. It reads only what you can read: your bases, your meeting notes where they are named, your latest watch reports. Every point cites its source, word for word; without a source, the sheet writes “nothing in your bases”. It waits for your approval in the Review Center.
RFP go / no-go
Before answering a tender, lists its requirements and measures, for each, whether your bases cover it. The tally (covered, partly covered, not covered) is computed, not written by the model. The document hands back the requirement-by-requirement table with its source, the deadlines found, a reasoned recommendation and the points to ask your experts. It is an aid, not a decision. It waits for your approval in the Review Center.
First message
From an account and the angle you want to give it, writes two short variants: an email and a LinkedIn connection note. Every fact about the prospect comes from its file (CRM, knowledge bases) and is copied word for word from its source; with no fact, the message rests on your angle alone. No invented flattering hook, and nothing is sent.
Drafted proposal
Drafts a sales proposal for a customer from the proposals your bases hold and the customer's file. Every passage cites its documents; amounts come as they are from your pricing documents, never from the model, otherwise "[montant à confirmer]". Nothing is sent: a document to check.
Checked quote
Checks the pricing of a quote, pasted or attached: compares it to your pricing documents, calculates the differences and the totals, and says what matches, what differs (both sources side by side) and what has no reference. With no pricing document found, it concludes nothing.
Offer variants
Proposes two or three offer packages for a customer (essential, recommended, extended), built only on what your pricing and product sheets describe. Prices are copied as they are and cited, never calculated; with no pricing found, packages are given without prices. A document to check.
Flagged clauses
Compares the clauses of a proposal or contract to your legal documents (contract policy, general terms, standard clauses) and lists those that depart from them or are missing, each with its reference. It gives no legal advice: a document for whoever reviews.
Forecast with commentary
Every month, a table of your open deals by expected close month and by stage: count and sum, computed from the records, in the currency exactly as it is written. No weighting: the synced CRM gives no probability. The model only comments on those figures (what weighs most, what is concentrated, what is missing). Too few readable deals, no forecast. Document to approve.
Win / loss analysis
Every quarter, counts the deals won and lost in the quarter just ended (number and amounts, computed from the records), then proposes a reading of the causes from the deal descriptions and the meeting notes you can read, and nothing else. Each cause cites the deals that show it, with the sentence it comes from, found in the text. Without enough material, the document says so. Document to approve.
Channel adaptation
Adapts ONE piece of content (an article, a press release, an existing post), pasted or attached, into drafts for LinkedIn, X, the newsletter or a newsletter excerpt, in the tone of your validated guide. It says only what the content says: a figure, a link or a quote the content does not carry gets the draft dropped, and an X message never exceeds 280 characters. Nothing is published: a document to check.
Proposed editorial calendar
Each month, proposes four weeks of publications (one line per week and per channel) from what your organisation already holds: keywords from calls, market watch, recurring questions, coverage gaps and recent content from your bases. Every topic cites its reason, word for word. No audience data: no "best time to post". With too little material, no calendar. A document to check.
Tone review
Compares a text, pasted or attached, to your organisation's validated voice guide and lists the deviations: each one cites the passage of the text and the point of the guide it contradicts. It rewrites nothing. With no validated guide, it says so and stops: it does not infer a tone. A document to check.
Newsletter draft
From the subjects you give (one per line), writes a newsletter draft: a proposed subject line and preheader, a hook, three to five blocks and a call to action, in your organization's approved voice, otherwise soberly. For each subject it finds the passages in your bases and cites them; no figure, link or quotation enters the letter unless it comes from your subjects or a passage it found. A document to check: nothing is sent.
Posts of the week
Every week, drafts the posts for each channel (LinkedIn and X, your choice): a topic, a text in the tone of your validated charter, and its cited source (recent content from your knowledge bases, a validated topic idea or a topic you give). Character limits, hashtags, figures, links and quotations are checked in code, not left to the model. Nothing is published, and no impression or click is read: Ragnight is not connected to any social network.
Visuals
From the text of a post, writes an abstract or product image brief (no people, no faces, no logos, no text, no figures: a brief that describes any is refused), generates the image with your organization's image generator (off by default) and files it to check with its brief. The code asks for an image with no face, logo or text but does not check it: a person looks at it before any use. Nothing is published.
Case study
From a customer's name, writes the draft of a case study: their context and need, what was set up for them, what the customer says about it (their own sentences, found word for word in their meetings, with the meeting) and an empty slot for the quantified result, to confirm with the customer. No result, figure or benefit is invented or deduced. It reads only what you can read, and not the meetings filed in a personal space. The document states at the top that the customer must approve it before any publication, and waits for your approval in the Review Center.
Reference book
Keeps one single document up to date every month: the customers who recently said good things about you, one company per line, with their latest positive sentence (word for word, with the meeting and its date), the person who said it and the number of meetings involved. It does not know whether a customer agrees to speak for you: the document says so, “to ask the customer”. With no sentence found, nothing is published. Each update waits for your approval in the Review Center.
CS playbooks
Listens each week to the customer meetings filed in the bases you give it, sales meetings aside. When the same situation comes back in several meetings (a customer unhappy about a delay, a request beyond what was agreed), it writes what your team does in that case, step by step, each step with its sources. Every playbook waits for your review.
Curate
Gap filler
Audits a base's coverage, spots requested-but-missing or stale topics, and drafts content to review.
Feedback learning
Analyzes the 👎 and comments left on chat answers and proposes improvement rules. Nothing applies without your approval.
Contradiction scout
Periodically analyzes a base and flags conflicting passages ("doc A says X, doc B says Y") for you to arbitrate.
Freshness curator
Surfaces documents unchanged for a long time that the assistant still cites in its answers, so you can confirm whether they're still accurate, need refreshing, or should be retired.
Updates after a release
When a document announces a change (release notes, a new price list, a rule that changes), finds the older documents that still state the previous situation and says what to fix in them. The finding closes by itself once the source has been fixed.
Tribal knowledge miner
Mines recent conversations for undocumented knowledge (decisions and their rationale, procedures, facts) and proposes knowledge articles for review.
Monitor
Source sentinel
Watches your sources' health daily and flags anomalies: source in error, sync with no indexing, failed documents, unvectorized content. No LLM, no cost.
Email campaign tracking
Comments on each Brevo campaign a few days after it is sent, compares it with the previous three months and alerts you when clicks drop or unsubscribes climb. With recipient tracking turned on in the connector, it also tells you who unsubscribes, stops opening or stops receiving your emails. Exact numbers, never invented.
Knowledge director
The meta-agent. Every month it reads the whole fleet's activity, computes your knowledge P&L (value created vs cost) and writes an executive report with its tuning recommendations. Exact numbers, never invented.
Write-time guard
As soon as a new document enters a base, it's checked against the knowledge it most resembles. If it contradicts what's already there, the alert comes right away, not three weeks later. Knowledge that protects itself.
Trust Guard
Re-audits the answers your AI already gave (web support, chat, Slack) against your knowledge base and flags every unsupported one: a made-up fact, an unsourced claim, an over-commitment. So you can trust your AI in front of customers.
Answers scorecard
Probes the base with your key business questions and grades, question by question, whether it can truly answer them: the "Answers" indicator, tracked over time. Not to be confused with Maturity, which measures progress through the documentation plan.
Compliance drift watcher
Watches regulatory developments (GDPR, AI Act, ISO…) and flags where your internal policies no longer align (the sovereign, regulated angle).
Buying signals
Every week, searches the web for the recent news of the accounts you follow (funding, mass hiring, new leadership, tender, launch) and files one signal per sourced fact: the fact, its source with its address, and what it can open for an approach. No source, no signal. Nothing is sent.
Inbound lead qualification
Every day, rereads the new or changed HubSpot contacts and companies and scores them against the ideal customer profile you wrote: strong, to review or weak, with the reason in one sentence that cites the card's fields. With no field cited, the score is "to review". Nothing is written to the CRM.
Weekly pipeline review
Every week, lists the open deals in your CRM whose expected close date has passed, or whose record has not been changed for a number of days you set, each with its exact reason ("close expected on 12/09, 30 days overdue"). One finding per reason in the Review Center, and a review document to approve: the table, computed from the records, and a short comment from the model on those lines only. The synced CRM gives no deal owner and no activity history: the review is addressed to the team.
CRM hygiene
Watches your CRM records without a language model: deals with no amount or no close date, a close date already past, two deals with the same name, unreadable amounts and dates, stages that cannot be read, companies without a domain, contacts without an address. One counted finding per anomaly ("14 deals without an amount out of 120"), which replaces the previous one.
Articles to refresh
Every week, flags what has aged in the articles and site pages stored in the bases you name, with no language model: a change at the source older than the threshold you set (12 months by default), a past year quoted as the present ("this year 2023", a year in the title, "in 2022" when it is the latest year in the text), a past copyright year ("© 2021"), an old "updated on". Each article is listed with the exact reason and the quoted passage. One finding per reason in the Review Center, and one "Articles to refresh" document per month, to validate. No traffic, no ranking, no competitor: Ragnight has no such data. Unlike the freshness curator, which compares a document's age with how much the assistant still uses it across your knowledge bases, this one looks at published content and what its text says about its own age.
Topic coverage gaps
Every month, measures whether your content covers the topics people actually ask you about: the validated keywords from the research drawn from your calls, the recurring questions of the chat FAQ, and the list of topics you set. For each topic, semantic search finds the closest passage in the bases you name, and its proximity decides, computed with no language model: covered, partly covered or not covered, counted. A "Topics not covered" document to validate gives, for each topic, where the demand comes from and the closest content. No search volume estimate: Ragnight has no such data. No summary on too few topics.
Proposal follow-up
Every week, picks out the open deals in your CRM whose stage says a proposal has gone out (one of the words proposition, proposal, devis, quote, offre) and whose record has not been changed for a number of days you set (10 by default), or whose expected close date has passed. One finding per deal (ten at most) and a document to approve: the table, then a short follow-up draft per deal, written from the deal record alone. Stages, amounts and dates come from the records, never from the model; a stage that is only a number is not guessed. Nothing is sent.
Topics of the moment
Every week, searches the web for the news of the themes you follow and suggests post topic ideas, each with at least one dated source (address and copied sentence). No idea without a source, no trend claimed without a source. The result is a document to check. Nothing is published.
Act
Slack responder
Answers questions asked in Slack from your knowledge bases (triggered by a mention).
Web support chat
An embeddable chat for your website that answers visitors from your public bases: sourced answers, quotas, human handoff.
Departure interviewer
Someone is leaving? The agent prepares an interview targeted at what they alone know, then distills their answers (notes or recording) into lasting knowledge. Your company no longer forgets anyone.
Pre-meeting brief
Before a meeting with a client, emails you where you stand with them. The facts (the last meeting and what was decided, what you still owe and what they still owe, the latest emails, support tickets, deals) and a short reading, drawn from what you can read. Knowledge finds you, unprompted.
Commitment follow-up
Every Monday, reminds each person of what they promised their clients in meetings and what their clients promised them, until it is done. Recognises by itself what has been done since, and drafts the nudge for what the client still owes.
Recap and follow-up
After each meeting with a customer, sends its author the key points of the report (decisions, who does what, open points) and the follow-up email to send to the customer, taken word for word from the note. Nothing goes to the customer without you.
Training recap
After each training session with a customer, sends whoever ran it what was covered, the questions asked and what comes next, with the recap email to send to the participants. Each point comes from what was said, and nothing goes to the participants without you.
Day 7, 30 and 60 emails
One week, one month and two months after a customer's kickoff, sends whoever held it the follow-up email to send them, written from their notes: what was agreed, what has happened since, what is still open on each side. Nothing goes to the customer without you.
Friction points
Listens each week to the meetings held with your customers in onboarding and sends their author what the customer said is slowing or blocking them, word for word, with the meeting it comes from. Each sentence is checked against the transcript, and nothing goes to the customer.
Upsell opportunities
Listens each week to your customer meetings, sales meetings aside, and sends their author what the customer said that calls for more than they have today: another team to equip, a new use, a budget. Word for word, checked against the transcript, with what the CRM already holds for that customer. Nothing goes to the customer.
QBR preparation
Before an account review in your calendar, sends you what you need to open it. The facts of the period (meetings and decisions, commitments still open on each side, tickets, deals, latest exchanges) and a proposed reading (points of attention, agenda, questions). On demand too, for a client you name.
Kickoff brief
Before a new client's kickoff meeting in your calendar, sends you what the sale left behind. The facts (stakeholders, deals, meetings and decisions, commitments made, latest exchanges) and a proposed reading (what was sold, points to watch, run of show, questions). On demand too, for a client you name.
Client onboarding plan
Before a new client's kickoff meeting, sends you the steps to propose. They are drawn from the onboarding method your knowledge bases describe, each with its source, and adapted to what was sold and promised. Dates are computed from the kickoff day. With no method in your bases, no plan.
Go-live checklist
Before a client's go-live in your calendar, sends you the checklist your knowledge bases describe, ticked for this client: what is done, what is still to do, what nothing shows. Each item cites its source, and a done item names the meeting that shows it. With no checklist in your bases, nothing is sent.
Renewal file
Before a client's renewal in your calendar, sends you the year's record: meetings and decisions, commitments still open on each side, tickets, deals, a proposed reading of what may weigh on the renewal, and what the client said in your meetings, word for word (what they value, what holds them back, what they ask for). On demand too, for a client you name.
Expert Router
When the base can't answer, it finds the person most likely to know (owner of the relevant base, contributors, connectors) and suggests routing the question to them, with a ready-to-send note. It knows who knows.
Demo file
Before a demo in your calendar, sends you the prospect's file: who will be in the room, what they said they want and their objections (word for word), what you promised them, and a proposed reading (where to start, points to watch, questions). On demand too, for a prospect you name.
Negotiation file
Before a negotiation or a signature in your calendar, sends you the client's file: what they said about their price, their terms and what holds them back (word for word), the prices and terms your meeting notes carry, the commitments still open on each side, and a proposed reading. No price is proposed or deduced. On demand too, for a client you name.
Suggested follow-ups
Every day, finds in your Gmail or Outlook mailbox the exchanges where your last message has gone unanswered for several days (five by default) and sends you ONE email: the list, with a short follow-up draft for each, written from the thread. Only if your mailbox also keeps your sent messages. Nothing is sent to the correspondent.
Objections heard
Each week, listens to your sales meetings and sends their author what the prospect said that holds back the purchase (price, competitor, timing, risk, integration, absent decision maker), word for word, sorted by theme. Each sentence is checked against the transcript, and nothing goes to the prospect.
Ticket drafts
Reads every hour the Zendesk tickets waiting for an answer, looks for it in the bases you name and files it as an internal note on the ticket, with its sources. Your agent reads it over, adjusts and sends from Zendesk: nothing reaches the customer without them.
Self-learning
The more you use it, the better it gets
Every answer creates a signal. Agents learn from your feedback, fill the gaps and fix the mistakes, and you measure the progress. A virtuous circle, under your control.
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Your AI answers, with sources
Chat, support widget, Slack: every answer is grounded in your knowledge and cited.
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Users rate it (👍 / 👎)
A thumb, a comment, an unanswered question: all captured automatically as signals.
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The agents learn
They extract rules, detect gaps and draft the corrections, which you approve.
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Progress is measured
The knowledge director quantifies the improvement every month: fewer 👎, more value created.
Why it's different
Not a list of bots: a system that improves itself
Most tools give you isolated automations. Ragnight makes them work together, in four storeys.
The catalogue
19 installable agents: monitoring, FAQ, minutes, web support, pre-meeting brief… Each one configures itself and runs on its own schedule.
The mesh
Agents trigger each other: approved content is instantly checked for contradictions, a broken source is repaired automatically before you're even alerted.
The knowledge director
A meta-agent reads the whole fleet's activity and hands you a monthly executive report, with your knowledge P&L: the value created, in euros, against the cost.
Proactive knowledge
It finds you at the right moment: a brief before each meeting, an alert the moment one document contradicts another. Without you asking for anything.
A safeguard shared by every agent: each sensitive action goes through your approval, and every figure comes from code, never invented by the AI.
Give your knowledge a brain, and hands
Connect your tools, install your first agents, and watch your knowledge get to work.